Archives: Reviews
“I have been a customer for over 15 years and I want to say how nice this company is. The service is outstanding and the crew are professional. The installed a new system in our home over 15 yrs ago and did all the maintenance since. They have always been on time and professional. Recently there were problems with our duct work as it was original ridgid ducting. Wes and David handled the problem and replaced all ducting, air handler as well as a new coil. I couln't ask for better or quicker service. There work was neat and orderly and they finished the job ahead of schedule. My wife and I are completely satisfied with their work and maintenance.”
“Thanks, David. Your kind and expert assistance is greatly appreciated! I’ll look forward to the follow up that we discussed and as mentioned in the invoice.
Antone”
“In 10+ years, David has always been 110% professional, transparent and spot on with a great personality and stellar professional service. On top of that, he is able to quickly diagnose and provide solutions, which include parts that are more often than not, ready to go on the ME Brown truck. Outstanding service built on a family-owned backbone! From install to maintenance to service, David and ME Brown are top notch, without question. Thank you for all you do.”
“Lex, as always, was professional and efficient last week in servicing our two AC units in preparation for the long, hot summer. Also, David had come out the day before the regular maintenance to address what turned out to be a blocked drain line in our ductless heat pump that is installed in our garage office which was very much appreciated allowing me to get back to work in cool comfort.
Thanks, M. E. Brown!”
“Have been a customer since 2000. I love this family owned company. Always honest, and they explain everything. Knowledgeable, prompt, courteous. Lex has been to my house a few times, and he is consistently professional, friendly, and helpful. Highly recommend this company for all your HVAC needs.”
“We have been long standing customers of ME Brown. The Browns are a good family and a great business. Lex is prompt and on time. Very courteous and professional. We like to joke with Mr. Awesome :=) He can take what we dish out!!
Best, Byron & Margaret”
“We have been with you since 2003 starting with your Dad. We have always been pleased with service & always trust what you & family did for us. The young man, Lex, that has come to service us has been incredibly polite & knowledgeably. Thank you for always taking care of us.”
“Lex did a really great job of giving my AC Unit an annual service check-up-Keep up The Great Work-Looking forward to seeing Mr. Lex in the fall-Many Thanks-Jim
Taylor-He is carry on in the great tradition Mr. Mark started a few years back!!!!!!”
“Thank you, Wes and all Brown boys and Lex!!!! :)”
“I had a great experience having a new AC unit put in. I appreciate that the company wasn’t just concerned about a sale. I was educated on my choices and what each system offered. I felt like I was able to make an educated decision. They also didn’t sale me a unit that was too big like some other companies tried to do. Thank you!!!”
– Cheryl B.
“2 new A/C and furnace systems were put in today and I was extremely happy with the professionalism. I thought it was going to take 2 days but they arrived at 8 am and we’re finished by 3 pm. They made sure to be careful with walls furniture and my hardwood floors. I was kind of dreading this but it was easy peasy! I would recommend M E Brown Services for new systems but also their maintenance twice a year!! I have been using them for over 20 years now and have never been unhappy!!”
-Denny & Carla M.
“Thank you for coming promptly and fixing my air conditioner!”
-Irina S.
“Juan T & Juan R are the best 2 installers I have had the privilege to work with. The attention detail was a appreciate and allowed me to work with worry
They are always smiling no job or request to big.
I would work with again
Thank you Wes for a great team”
– Konstance E.
“Great Company. Professional, friendly, courteous and willing to explain services being provided + work hard to make sure you are satisfied with their work. Really like the text/email giving you information on your service call and when they will arrive. Highly recommend this company to anyone looking for a reliable company to service or repair your air conditioning or heating systems.”
– Elizabeth W.
“A+ Service. We have used this company for over 5 years and have always had the best experience and service!!!”
– Gary E.
“Great folks. Very satisfied with my new system.”
– Jeff C.
“David & Travis were extremely helpful with their knowledge. More specifically, David ensured we had full understanding of how are unit should work and how it can be achieved. Highly recommend them!”
– Maria L.
“They are thorough, polite, neat, and extremely knowledgeable. I will never use another company.”
– Becky
“The installation was as described. Team was very knowledgeable and considerate of the home. There was very little disruption of daily living. So far the equipment is performing extremely well. Thank you.”
– Mary S.
“Excellent work on replacing old heating & cooling systems in our ’83 built home. Great customer service too!”
– Jonathan G.
“We had our new a/c and heating unit installed by M E Brown several years ago. I would gladly recommend this company for any of your cooling or heating needs. They are professional, polite, prompt and their pricing is very reasonable.”
– Wayne J
“Friendly honest A/C service provider. Have used them for years.”
– Sheryl J.